Future Shredding is committed to maintaining the privacy and security of our clients’ sensitive information. This workplace policy outlines the procedures and guidelines all employees must follow so that clients’ confidential information is securely destroyed and disposed of.
Responsibility for Information Security
All Future Shredding employees are responsible for the security of confidential information in their possession. That includes taking appropriate measures to prevent unauthorized access, use, disclosure, or destruction of confidential information — and reporting any suspected security breach to management immediately.
Secure Destruction of Confidential Information
Confidential information must be securely destroyed when it is no longer required for business purposes. This covers paper documents, digital files, and any other physical or electronic records containing confidential information. Destruction is performed through our on-site shredding process, with a Certificate of Destruction issued for every job.
Why This Matters
Identity theft compromises millions of people’s personal and financial information every year, and a meaningful share of cases trace back to unsecured disposal — paper in the trash, drives that were “erased” but not destroyed. On-site destruction closes that gap, protects clients’ privacy and financial security, and protects the credibility of every business involved.
Invoicing and Payment
Invoices are sent to the email address the client specifies, at the conclusion of the service. If the email bounces, we attempt contact by other means. Payment is due upon receipt of the invoice, per the terms of the service agreement. If payment is not received within the invoice terms, we send a reminder and reserve the right to add a 1.5% late-payment fee or a flat fee to defray collection costs — details in the Late Payment Policy.
Non-payment
If a client refuses to pay or does not respond, we will make every effort to collect the debt; as agreed in the service contract, collection costs including attorneys’ fees and court costs are the client’s responsibility.
Extra Charges
We don’t nickel-and-dime, but some situations carry real costs that pass through to the invoice: media destruction for non-paper materials, disposal fees, rental fees for rented or abandoned equipment, pickup fees for non-accessible accounts, and a 3–6% cost-of-living adjustment on rolled-over contracts.
See also: Privacy Policy · Terms of Service